Terms and Conditions

You, as the HIRER are responsible whilst hiring this bouncy castle to ensure that all possible steps are taken to avoid injury or damage to the Inflatable. We strongly advise that you seek your own liability insurance if you are concerned about the cover this contract allows. Please ensure that the following Safety Instructions and guides are followed:

1. Our inflatables have a height limit which can be found on the label on most of our inflatables or on our website or you can ask the delivery driver upon arrival. Please ensure no-one over the height limit uses the equipment.
2. No food or drinks or gum to be allowed on or near the inflatable bouncy castle as this result in choking and damage to the unit. (Please note if the Inflatable is collected in a dirty condition or damaged then the person hiring it will incur a cleaning and, or repairing charge).
3. All footwear, glasses, jewellery, badges and any other sharp objects MUST be removed before using the bouncy castle. (Please note if the Inflatable is collected in a dirty condition or damaged then the person hiring it will incur a cleaning and, or repairing charge).
4. No face paints, party poppers, streamers, silly string or ink based products to be used either on or near the bouncy castle. (Please note if the Inflatable is collected in a dirty condition or damaged then the person hiring it will incur a cleaning and, or repairing charge).
5. No smoking or cooking equipment near the bouncy castle. (Please note if the Inflatable is collected in a dirty condition or damaged then the person hiring it will incur a cleaning and, or repairing charge).
6. IMPORTANT: Climbing, hanging or sitting on walls is DANGEROUS and under NO CIRCUMSTANCES should this be allowed.
7. A responsible adult must supervise the bouncy castle at all times. Alcohol or any other substance is forbidden whilst using or supervising the castle.
8. Make sure that the Bouncy Castle is not overcrowded, and limit numbers according to the age and size of Children using it. Try to avoid large and small Children from using it at the same time.
9. Prevent Horseplay, Please ensure Children are not pushing, colliding, fighting or behaving in a manner likely to injure or cause distress to others. Somersaults are strictly forbidden as these are very dangerous on this type of equipment.
10. You must ensure all children take their shoes off and are wearing socks to prevent there feet sticking to the castle as this may cause injury- especially in cases where slides are being used, we would recommend long sleeve tops and jogging bottoms to prevent friction burn while coming down a slide
11. If the Bouncing Inflatable Castle is not being used for any part of the day, please switch the blower off at the mains.
12. Do not allow anyone to bounce on the front safety step as a Child could easily bounce off the inflatable and get hurt. The step is there to assist users in getting on or off !
13. It is essential to ensure that no-one with a history of back or neck problems is allowed on the Bouncy Castle and also any Child who is feeling unwell.
14. Do not allow anyone to be on the Bouncy Castle during inflation or deflation as this is DANGEROUS.
15. No pets, toys or sharp instruments to be allowed on or near the Bouncy Castle.
16. Please ensure that Children are not attempting somersaults and are clothed appropriately and that nothing can fall out of their pockets.
17. Ensure that an area of 6 feet (2 metres) around the unit is completely clear.THE BLOWER SHOULD BE AT LEAST 1 METRE AWAY FROM THE BOUNCER.
18. The Bouncy Castle should not be used if it becomes wet on the jumping area. If no shower cover is fitted and in the event of rain, the unit should not be used
19. In the event of heavy rain, it is strongly recommended that the Bouncy Castle be switched off. Any wetness, including bubbling (which is normal) can be dried with a towel.
20. In the event that the blower stops working, please ensure all users get off the inflatable immediately. If The blower has a safety reset button, try pressing this, also check the fuses and make sure the blower tube or deflation tube has not come undone or something has not blown onto and is obstructing the blower. In the event that it overheats, or loses power, switch the blower off at the mains, then switch it back on again 1 or 2 minutes later, and it should restart. If it does not, inform us straight away.
21. All stakes / pegs or sand bags should remain secured to the inflatable at all times and should not be removed under any circumstances nore should the inflatable be moved from its original set up position, should you need the inflatable to be removed please Contact Us.

DISCLAIMER

Please note that all persons using this Bouncy Castle do so at their own risk.

The person/s or organisation hiring this Inflatable equipment will be responsible/liable for any damage or injury occurring from or as a result of misuse or reckless use.

These guidelines are for the safety of all people using this equipment, and it is the sole responsibility of the hirer to ensure they are fully adhered to at all times.

Our Company cannot accept any responsibility for any injury caused to anyone using this equipment.

I have read the above agreement and fully understand and accept the conditions as above. I am aware that whilst in my care I am fully responsible for the inflatable and will pay for any loss or damage that may occur, this will include the inflatable being returned in an unacceptable condition, i.e.: If it is in a dirty or muddy condition, I will be expected to pay an additional cleaning charge. I have checked with the operator that the inflatable bouncing castle, has been erected and secured properly.

Privacy Policy

We make sure that your data is handled in a way which complies with the EU General Data Protection Regulation (GDPR), the Data Protection Act 1998, and any other relevant legislation.

In this document, ‘we’ refers to Super bouncy bros and its representatives. ‘You’ refers to visitors to our website and our customers.

Who is responsible for your data?
Our data protection officer and company owner is Liam Walker. The data protection officer is responsible for making sure that your data is stored and processed safely. You can contact them on 07813594209.

Why do we process and store your data?
We need to store and process your data if you make an enquiry or place an order with us, to allow us to provide our services as a bouncy castle hirier. This includes your name, contact details, and IP address. We also need to store your details for tax and insurance reasons.

We only store or process data which you have given directly to us and which we need to run our business.

How long will we keep your data?
We may need to keep your personal details until up to 3 years after you were a customer of ours, for tax and insurance purposes. After this date your data will be anonymised, unless you have ‘opted in’ to receive ongoing communications from us.

Who has access to your data?
Our data protection officer is responsible for managing access to the personal data we store. Generally speaking, only the data protection officer and authorised members of staff will access your data.

Some of the services we use will also store a copy of your data. For example, our website provider Booking Online Ltd, our email provider Fastmail, and any providers they use to provide their services. If you send your details over a social media platform, that platform may keep a copy of your messages.

We do not sell or give your data to any third parties for their marketing purposes.

Who else might your data be shared with?
We reserve the right to share your personal data with other third parties if required for legal reasons. For example, in the case of an insurance claim, a tax audit, or to prevent fraud.

How can you see what data we store about you?
You have the right to request details on any data we store about you. We can send a copy of your data to the email address you entered when using our services.

Your right to deletion
If you were previously a customer of ours, we might need to hold onto some of your data for tax or insurance reasons. Otherwise we will happily comply with your request as best we can.

How can you opt in or out of our marketing messages?
You can manage your marketing preferences at any time by clicking the link at the bottom of the emails we send, or by getting in touch with us through any other means.

How does our website use cookies?
Our website stores cookies on your browser to allow you to place an order with us. Our website’s cookies are temporary and cannot be used to identify individual visitors.

Third parties might also set cookies on your browser. We use Google Analytics to monitor the performance of our website, for example. Third parties have their own cookie policies.

How do you make a complaint about our use of your data?
The Information Commissioners’ Office (ICO). is the authority for data protection in the UK. If you have an unresolvable problem with us and our use of your data, they are who you should contact.